Shipments and returns

We maintain a small inventory of items on hand. Most items are manufactured on demand. Our turn around time on manufacturing is seven to ten days. We then ship products via the United States Postal Service fixed rate boxes unless other arrangements have been made. You should receive your items within two weeks.

Unlike LL Bean, Lands End, or Eddie Bauer we are not setup for you to order an item in multiple sizes and then return the one that didn't fit you well. If you have sizing concerns, please contact Warren Swanson for assistance.

919-698-6118     wswanson@ncaemsa.org   

We accept returns for damaged or incorrect items if we are notified within two weeks.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Shipping costs to Hawaii, Alaska, US Territories, Canada, Europe and Australia may be slightly higher.

Boxes are amply sized and your items are well-protected.

Orders over $75 will ship for FREE.